DarDoc's platform is operated and owned by DARDOC HEALTH TECHNOLOGIES LIMITED, a healthcare technology company incorporated in Abu Dhabi Global Market and incubated by the Department of Health, Abu Dhabi (DOH) and accredited to deliver healthcare services through its mobile platform across Abu Dhabi. Care is delivered by licensed doctors, nurses, and pharmacists, either directly through DarDoc's DHA-licensed clinical entities in Dubai (digital clinic, Licence No. 2985077; home healthcare, Licence No. 5167298; pharmacy, Licence No. 1484882), or through independently licensed healthcare providers accessed via DarDoc's platform in other emirates. All clinical decisions and medical opinions are made solely by the treating licensed professionals. Health content and general guidance available on DarDoc's platform is for informational purposes only and does not constitute medical advice, a diagnosis, or a treatment recommendation. For anything specific to your health, symptoms, or medical history, we recommend speaking directly with one of DarDoc's clinical teams or your own primary healthcare provider.
DarDoc does not bill insurance providers directly and does not guarantee coverage for any service. Some services accessed through DarDoc's platform may qualify for full or partial reimbursement through your private health insurance plan, though this is subject entirely to your insurer's terms and conditions and is outside of DarDoc's control. To request reimbursement, you may obtain a detailed invoice from DarDoc to submit to your insurer directly. We recommend confirming eligibility and reimbursement procedures with your insurer before booking. VAT applicability varies by service category and is applied in line with the latest regulations issued by the UAE Federal Tax Authority. Prices displayed on DarDoc's platform may or may not include VAT depending on the service type; please refer to your individual invoice for a complete fee breakdown inclusive of applicable taxes.
By providing your phone number, you agree to receive communications from DarDoc including appointment confirmations, service updates, health reminders, and promotional messages where applicable. Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your account activity and preferences. You may opt out of marketing communications at any time by replying STOP to any SMS or by contacting DarDoc's support team. DarDoc's collection, storage, and use of personal data, including phone numbers and health-related information, is carried out in compliance with applicable UAE data protection laws and regulations, including the ADGM Data Protection Regulations, the UAE Information and Communications Technology Law (UAE ICT Law), and regulations issued by the Telecommunications and Digital Government Regulatory Authority (TDRA). For more information on how DarDoc handles your personal data, please refer to DarDoc's Privacy Policy.
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